Help / Support

Support

Most questions have a faster answer than an email can give. Here are the three that solve almost everything, and what to do when they do not.

  1. 01

    Will it work on my phone?

    The checker answers for the model you pick, and says plainly when we have no data rather than guessing. It also shows how to check whether your phone is locked to a carrier.

    Check your model
  2. 02

    It will not install

    The install guide has the exact menu path for iPhone, Samsung, Pixel and other Android, plus the checklist for “installed, but no network”.

    Install guide
  3. 03

    I need my QR again

    Your order page link is in the delivery email and stays valid — open it again from there. There is no account to sign into, by design.

What we promise

We reply within 1–2 business days.

Write to us at support@fivebars.mobile

There is no live chat, and we would rather say so than staff a widget nobody answers.